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Support

As a customer-managed service we provide the following support channels:

  • Our list of Frequently Asked Questions addresses many of the most common queries
  • The Knowledge Base is an ever expanding set of articles discussing common tasks and aspects of configuring and managing your operating system
  • Our Service Status page contains announcements of any current issues along with upcoming service changes
  • The Errata page has a list of the changes we have made to the default operating system images since your VPS was created. You may optionally wish to repeat these steps on your own VPS.
  • Our Online Chat is available during business hours to answer any questions you may have about the service or resolve any issues you are having with mPanel.
  • After hours, you may leave us an email.

 

 

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