Terms of Service
A The Customer wishes for Mammoth to provide the Hosting Services.
B The parties have agreed that Mammoth is to provide the Hosting Services to the Customer on the following terms and conditions.
1 Supply of the Hosting Services
Subject to the Customer paying the Fees in accordance with clause 3, Mammoth must endeavour to provide the Hosting Services to the Customer in volumes acceptable to Mammoth.
1.2 Customer requirements
(a) The Customer must:
(i) provide Mammoth with such information and assistance necessary to enable Mammoth to provide the Hosting Services;
(ii) have all resources necessary to receive the Hosting Services, including hardware, software, telecommunications resources and internet access acceptable to Mammoth;
(iii) not do or attempt to do any of the things described in clauses 1.5(a) or 1.5(b); and
(iv) cooperate with Mammoth, act reasonably and follow Mammoth's directions in connection with this agreement and receipt of the Hosting Services.
(b) The Customer acknowledges and agrees that if the Customer does not comply with clause 1.2(a) then Mammoth is not obliged to supply the Hosting Services to the Customer.
The Customer must not resupply the Hosting Services to any third party.
1.4 Service Levels
Any service levels set out on the Website are non-binding targets only and Mammoth is not required to meet those service levels.
Mammoth may suspend the Customer's access to the Hosting Services at any time including if:
(a) Mammoth suspects that the Customer has performed or may perform any illegal or unlawful acts in connection with receipt or use of the Hosting Services;
(b) Mammoth suspects that the Customer has or may have:
(i) used the Hosting Services:
(A) to engage in fraudulent behaviour;
(B) to defame any third party;
(C) to harass any third party;
(D) to gain unauthorised access to or interfere with any third party's online resources or systems including by any form of hacking;
(E) to circumvent any security measures;
(F) to run an IRC or game server;
(G) to interfere with any third party's online resources or systems including by carrying out a denial of service attack;
(H) to distribute, view or create any material that:
(I) is or may be pornographic, defamatory, offensive, obscene, illegal or unlawful; or
(II) infringes any third party's Intellectual Property Rights;
(I) to distribute unsolicited emails to third parties including bulk unsolicited emails;
(J) to distribute a higher volume of outgoing emails than is acceptable to Mammoth;
(K) to use a non-existent email return address;
(L) to use an open email relay;
(M) in a way that infringes any third party's Intellectual Property Rights;
(N) in a way that disrupts, misuses or excessively uses the hardware, bandwidth access, storage space or other resources of Mammoth or Mammoth's other customers; or
(O) in any other manner that is unacceptable to Mammoth; or
(ii) sent unsolicited email from another network that appears to have been sent using the Hosting Services or from hardware Mammoth uses to provide the Hosting Services;
(c) a third party alleges that the Customer has done or threatened to do any of the things described in 1.5(a) or 1.5(b); or
(d) Mammoth receives a request or notice from a third party (including any regulatory body) requiring Mammoth to cease providing the Hosting Services to the Customer or remove any content the Customer is making available through use of the Hosting Services.
1.6 Back up
The Customer acknowledges and agrees that Mammoth will not back up or otherwise preserve any data or applications stored or used in connection with the Hosting Services.
The Customer acknowledges and agrees that the Hosting Services may not be available from time to time and that the Hosting Services are not error free.
2.1 Customer Material warranties
The Customer warrants that:
(a) use of the Customer Material by Mammoth in accordance with this agreement will not infringe the Intellectual Property Rights of any third party; and
(b) if the Customer provides Mammoth with any information by which an individual may be identified in connection with this agreement or inputs that information into the Hosting Services, the Customer has all necessary consents including under the Privacy Act 1988 (Cth) to provide that information to Mammoth or input it into the Hosting Services
2.2 Accuracy and reliance warranties
The Customer represents and warrants, and it is a condition of this agreement, that:
(a) all information provided by the Customer or on the Customer's behalf to Mammoth is accurate and is not, whether by omission of information or otherwise, misleading;
(b) the Customer has not withheld from Mammoth any document, information or other fact material to the decision of Mammoth to enter into this agreement; and
(c) the Customer did not rely upon any representation made to the Customer by Mammoth or any Related Body Corporate of Mammoth (if any) prior to entry into this agreement.
(a) The Customer must pay the Fees to Mammoth.
(b) If there is a dispute about whether a Fee or other amount contemplated by this agreement is payable or available, the Customer must not withhold the amount in dispute.
(c) The Fees may change during the Term in the manner contemplated by the Schedule.
(a) Mammoth must invoice the Customer from time to time for the Fees.
(b) The Customer must pay an invoice issued under clause 3.2(a) within 14 days after the date of issue of the invoice.
3.3 Deferral of performance
If the Customer fails to pay the Fees in accordance with this agreement, without limiting any other remedies available to Mammoth, Mammoth may defer performance of all Hosting Services until the outstanding Fees are paid.
4 Term and termination
This agreement commences on the Commencement Date and continues for the Initial Period and each Rollover Period unless terminated earlier in accordance with this clause 4.
4.2 Termination for breach
(a) the Customer commits a breach of this agreement; or
(b) an Insolvency Event occurs in relation to the Customer,
then Mammoth may terminate this agreement by written notice to the Customer in which case this agreement will terminate on the date specified in that written notice or, if no date is specified, immediately.
4.3 Termination for convenience
Mammoth may terminate this agreement for convenience at any time by giving written notice to the other party in which case this agreement will terminate on the date specified in that notice or, if no date is specified, immediately.
4.4 Termination by notice at end of period
Either party may terminate this agreement by giving written notice to the other party prior to the expiry of the Initial Period or a Rollover Period, in which case the termination is effective immediately upon the expiry of that period.
4.5 Waiver and acknowledgement
(a) The Customer expressly waives any rights it may have to terminate this agreement other than as contemplated by clause 4.4.
(b) The Customer acknowledges that Mammoth may terminate this agreement under this clause 4 without considering the impact of the termination on the Customer.
4.6 After termination
On termination of this agreement:
(a) no amount is refundable by Mammoth to the Customer including if this agreement is terminated under clauses 4.3 or 4.4;
(b) accrued rights or remedies of a party are not affected; and
(c) the Customer must deliver to Mammoth any of Mammoth's Confidential Information or other property in the Customer's care, custody or control.
Termination of this agreement will not affect clauses 2, 4.6, 5.2, 6, 7 or 8 or any provision of this agreement which is expressly or by implication intended to come into force or continue on or after the termination.
5 Intellectual property
5.1 No assignment
Mammoth Material remains the property of Mammoth and nothing in this agreement grants the Customer any Intellectual Property Rights in Mammoth Material or other Intellectual Property Rights of Mammoth.
5.2 Licence of customer material
(a) The Customer grants to Mammoth a non-exclusive, irrevocable, global licence to exercise the Intellectual Property Rights in any Customer Material in connection with Mammoth providing Hosting Services to the Customer.
(b) The licence granted under clause 5.2(a) includes the right to sublicense to third parties.
5.3 No use of Mammoth's marks
The Customer must not, and must ensure that its officers, employees, agents and subcontractors do not, use the trade marks or logos of Mammoth except with the prior written consent of Mammoth except as expressly provided in this agreement.
6 Confidential information
6.1 Obligations of confidence
The Customer agrees to keep confidential, and not to use or disclose, other than as permitted by this agreement, any Confidential Information of Mammoth provided to or obtained by the Customer prior to or after entry into this agreement.
The obligations of confidence in clause 6.1 do not apply to Confidential Information:
(a) that is required to be disclosed by applicable law, or under compulsion of law by a court or Government Agency, as long as the Customer:
(i) discloses the minimum amount of Confidential Information required to satisfy the law or rules; and
(ii) before disclosing any information, gives all available written notice to Mammoth and takes all available steps (whether required by Mammoth or not) to maintain such Confidential Information in confidence;
(b) that is in the public domain otherwise than as a result of a breach of this agreement or other obligation of confidence; or
(c) that is already known, rightfully received or independently developed, by the Customer free of any obligation of confidence.
6.3 Restriction on disclosure
(a) The Customer may use and disclose Confidential Information of Mammoth only with the prior written consent of Mammoth.
(b) If the Customer discloses Confidential Information under clause 6.3(a), the Customer must ensure that such information is kept confidential by the person to whom it is disclosed and is only used for the purpose of receiving the Hosting Services under this agreement.
7 Limitation of liability
(a) Subject to clauses 7.2 and 7.4, any liability of Mammoth for any loss or damage, however caused (including by the negligence of Mammoth), suffered by the Customer in connection with this agreement is limited, at the election of Mammoth to:
(i) $50; or
(ii) re-performance of the Hosting Services.
(b) The limitation set out in clause 7.1(a) is an aggregate limit for all claims, whenever made.
(c) Any claim by the Customer against Mammoth for loss or damage however caused (including by the negligence of Mammoth), suffered by the Customer in connection with this agreement must be made within one calendar month of the Customer becoming entitled to make the claim and any claim not made within one calendar month is absolutely barred.
7.2 Consequential loss
(a) Subject to clause 7.4, Mammoth is not liable for any Consequential Loss however caused (including by the negligence of Mammoth), suffered or incurred by the Customer in connection with this agreement.
(b) Consequential Loss in clause 7.2 means consequential loss and:
(i) loss of profits;
(ii) loss of revenues;
(iii) loss of reputation;
(iv) indirect loss;
(v) loss of bargain;
(vi) loss of actual or anticipated savings;
(vii) lost opportunities, including opportunities to enter into arrangements with third parties;
(viii) loss or corruption of data, and;
(ix) consequential loss.
7.3 Seriousness or nature
For clarity, and without limiting clauses 7.1 and 7.2, the parties agree that clauses 7.1 and 7.2 are to apply in connection with a breach of this agreement, anticipated breach of this agreement and other conduct regardless of the seriousness or nature of that breach, anticipated breach or other conduct.
7.4 Australian Consumer Law
If the Competition and Consumer Act 2010 (Cth) or any other legislation states that there is a guarantee in respect of goods or services supplied, and Mammoth's liability for failing to comply with that guarantee may not be excluded but may be limited, clauses 7.1, 7.2 and 8.1 do not apply to that liability and instead Mammoth's liability for such failure is limited to, in the case of a supply of goods, Mammoth replacing the goods or supplying equivalent goods or repairing the goods, or in the case of a supply of services, Mammoth supplying the services again or paying the cost of having the services supplied again.
The Customer is liable for, and indemnifies Mammoth from and against, all loss or damage (including legal costs) incurred or suffered by Mammoth however caused in connection with:
(a) any breach of this agreement by the Customer;
(b) any claim against Mammoth by the Customer or any third party in connection with the Customer Material, the Hosting Services or any matter referred to in clause 1.5; or
(c) any alleged or actual infringement of a third party's Intellectual Property Rights or other right in connection with the Customer Material or the Hosting Services.
8.2 Continuing obligation
Each indemnity contained in this agreement is a continuing obligation notwithstanding:
(a) any settlement of account; or
(b) the occurrence of any other thing,
and it is not necessary for Mammoth to incur expense or make payment before enforcing or making a claim under an indemnity.
9 Force majeure
Mammoth will not be:
(a) in breach of this agreement as a result of; or
(b) liable for,
any failure or delay in the performance of Mammoth's obligations under this agreement to the extent that such failure or delay is wholly or partially caused, directly or indirectly, by a Force Majeure Event or any act or omission of the Customer.
10 Costs and taxes
(a) Each party must meet or pay its own legal costs and disbursements in respect of the preparation, negotiation and execution of this agreement.
(b) The Customer must pay all stamp duty (including penalties and interest) assessed or payable in connection with this agreement.
(c) Subject to clause 11, the Customer must pay all taxes, duties and government charges imposed or levied in Australia or overseas in connection with the performance of this agreement.
(a) In this clause 11:
(i) 'GST Act Supplier' means the entity making the Supply; and
(ii) other capitalised terms used that are not defined in clause 13.1 have the meaning given in the A New Tax System (Goods and Services Tax) Act 1999 (Cth).
(b) Except under this clause 11, the consideration for a Supply made under or in connection with this agreement does not include GST.
(c) If a Supply made under or in connection with this agreement is a Taxable Supply, then at or before the time the consideration for the Supply is payable:
(i) the Recipient must pay the GST Act Supplier an amount equal to the GST for the Supply (in addition to the consideration otherwise payable under this agreement for that Supply); and
(ii) the GST Act Supplier must give the Recipient a Tax Invoice for the Supply.
(d) If either party has the right under this agreement to be reimbursed or indemnified by another party for a cost incurred in connection with this agreement, that reimbursement or indemnity excludes any GST component of that cost for which an Input Tax Credit may be claimed by the party being reimbursed or indemnified, or by its Representative Member, Joint Venture Operator or other similar person entitled to the Input Tax Credit (if any).
(a) The laws of Queensland, Australia govern this agreement.
(b) Each party irrevocably submits to the non-exclusive jurisdiction of the courts of Queensland, Australia and courts competent to hear appeals from those courts.
(c) The Customer acknowledges and agrees that Mammoth may amend the terms and conditions of this agreement by making new terms and conditions available on the Website from time to time and those amended terms and conditions apply to this agreement from the date they are made available on the Website.
(d) Where this agreement contemplates that Mammoth may consent to, elect, determine, approve, nominate, decide or consider any matter or thing, Mammoth may provide such consent or make such election, determination, approval, nomination, decision or consideration in its absolute discretion and conditionally or unconditionally without being required to give reasons or act reasonably, unless this agreement expressly requires otherwise.
(e) The Customer must not assign, in whole or in part, or novate the Customer's rights and obligations under this agreement without the prior written consent of Mammoth.
(f) Mammoth may assign its interest under this agreement.
(g) Time is not of the essence in the performance of obligations under this agreement except in relation to performance of payment obligations.
(h) Unless expressly stated otherwise, this agreement does not create a relationship of employment, trust, agency or partnership between the parties.
(i) Each provision of this agreement will be read and construed as a separate and severable provision or part and if any provision is void or otherwise unenforceable for any reason then that provision will be severed and the remainder will be read and construed as if the severable provision had never existed.
(j) This agreement represents the parties' entire agreement, and supersedes all prior representations, communications, agreements, statements and understandings, whether oral or in writing, relating to its subject matter.
(k) Mammoth may subcontract the performance of all or any part of Mammoth's obligations under this agreement.
(l) A right under this agreement may only be waived in writing signed by the party granting the waiver, and is effective only to the extent specifically set out in the waiver.
(m) Without limiting any other remedies available to Mammoth, if the Customer fails to pay any amount payable under this agreement, the Customer must pay Interest on that amount.
(n) The Customer must comply with all applicable laws in connection with receipt of the Hosting Services.
(o) Mammoth may give notice to the Customer under this agreement by email to any email address notified by the Customer at or after the time this agreement is entered into.
13 Definitions and interpretation
In this agreement:
In this agreement:
(a) the meaning of any general language is not restricted by any accompanying example, and the words 'includes', 'including', 'such as' or 'for example' (or similar phrases) do not limit what else might be included;
(b) no rule of construction applies in the interpretation of this agreement to the disadvantage of the party preparing the document on the basis that it put forward this document or any part of it;
(c) a reference to a party is a reference to Mammoth or the Customer, and a reference to the parties is a reference to both Mammoth and the Customer; and
(d) a reference to applicable law is to any relevant law (including any subordinate or delegated legislation or statutory instrument of any kind) of a jurisdiction in or out of Australia, and also to any relevant judgment, order, policy, guideline, official directive, code of conduct, authorisation or request (even if it does not have the force of law) of any Government Agency or regulatory body, such as a stock exchange, within or outside Australia.